RedSwap Terms of Use

Last updated: October 30, 2026

These terms are an agreement between you and Matthew Green, who operates RedSwap ("RedSwap", "we"). By creating an account or using the app, you agree to them. If you don't agree, don't use RedSwap. Questions: support@redswap.app.

1. Who can use RedSwap

• You must be 18 or older and a current member of the fire department you join in the app.
• One person per account. Keep your password private; you're responsible for what happens under your account.
• Departments verify their members. We may remove anyone who isn't, or who breaks these terms.

2. Shift trades

• RedSwap connects members; it does not approve trades. A trade is official only when it's approved the way your department requires. Your department's records, not RedSwap, are the official schedule.
• You must follow your department's trade policy, your labor agreement and the law. Don't use RedSwap to arrange anything they don't allow, including payment for covering shifts where that's prohibited.
• If you agree to work a shift or a payback, you're responsible for being there. RedSwap isn't responsible for missed, double-booked or disputed shifts, IOUs or paybacks.
• Calendars, matches, reminders and alerts are conveniences and can be wrong or late. Check with your department's schedule.

3. Crew business directory

• Business pages are created by members. RedSwap doesn't check licenses, insurance, prices or quality, and doesn't endorse any business. Hiring a member is a deal between you and them.
• Only list a business you own or are authorized to list (including a family member's, with their permission). Keep what you post accurate.
• Reviews must reflect your real experience. Don't post fake, paid or retaliatory reviews.

4. Content rules

Don't post anything that is indecent, hateful, harassing, threatening, misleading, spam, infringes someone else's rights, impersonates someone, or shares another person's private information. Members can report content; reported content may be hidden while it's reviewed by the RedSwap team and, for some reports, by Trusted Reviewers. We make the final decision and may remove content or accounts that break these rules.

You keep ownership of what you post. You give RedSwap permission to store and show it to other members in the app so the service works, and to remove it.

5. RedSwap Pro

• Pro subscriptions are billed by Apple or Google and renew until you cancel in your App Store or Google Play account. Refunds follow their policies.
• Pro granted to departments or members at no charge works as described in the app.
• We may change features or prices; price changes don't affect a period you've already paid for.

6. Your account and data

Our Privacy Policy explains what we collect and how we use it. You can delete your account at any time; see redswap.app/delete-account.

7. No warranty

RedSwap is provided "as is" and "as available". We work to keep it secure and running, but we don't promise it will be error-free, uninterrupted or always accurate.

8. Limits on liability

To the extent the law allows, RedSwap and its operator are not liable for indirect or consequential losses, or for losses arising from trades, shifts, paybacks, or dealings with other members or businesses you found through the app. Our total liability to you is limited to the greater of what you paid us in the 12 months before the claim or $50.

You agree to cover RedSwap's reasonable costs if a claim against us is caused by your content or by your breaking these terms.

9. Changes and ending

We may update these terms; we'll change the date above and tell you in the app when a change matters. You can stop using RedSwap at any time. We may suspend or close accounts that break these terms or put members at risk.

10. Law

These terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.

Questions: support@redswap.app · Privacy policy